Beware of Sub-Quality Phoenix Paving Companies: Here’s How to Spot Them
Hiring the right paving company is essential to the success of your project. With the right Phoenix asphalt company, you will get a strong parking lot, road, or other piece of pavement that will stand up to plenty of traffic and Arizona’s searing temperatures and violent monsoons for years to come.
Unfortunately, hiring the right paving company isn’t always an easy task. There are many paving contractors out there who are just looking to take your money and either turn in shoddy work or fail to finish the job at all.
Here are a few things you can do to make sure the Phoenix paving contractor you hire will perform a great job and give you great service:
Check References and Reviews
The best way to know what to expect from any company is to talk with their previous customers. You can ask your business associates and other people you know for referrals, or you can ask the company itself for references.
Next, you can check online reviews on sites like Google, Yelp and Angie’s List. Also be sure to check with the Better Business Bureau to see if the company has had any complaints filed against it.
When you talk to references or read reviews, check for things like what kind of service the paving contractor provided, whether rubble was promptly cleaned, whether the contractor returned calls promptly (including after the job was finished), and how the contractor handled mistakes or other problems.
Look at Past Projects
You should always hire a paving company that has experience completing projects that are similar to the one you have in mind. You can find out about that experience by asking the contractor, but you should also ask to see photos of the work. Most contractors will have photos of past projects right on their websites, but if they don’t, ask to see pictures.
If possible, drive by the work site of past projects. Go to businesses and check out the parking lots, or drive by homes to see the quality of the driveway paving. Seeing the work for yourself will tell you a lot about the quality.
The lowest bidder is typically not the best choice for a paving contractor. The lowest bidder is typically just trying to get your business at any cost, but will then have to cut corners to make the work profitable. Scam artists also quote a low price to entice people to hire them.
Get quotes from several companies so you can see the range of prices. Typically, the best contractor will be somewhere in the middle.
Make Sure the Contractor Has a Professional Appearance
Paving is hard work, and contractors will definitely get dirty. But that doesn’t mean that they shouldn’t look professional.
Your contractor should wear a professional uniform (even if it’s a jumpsuit) and name badge and should drive a vehicle with a professionally printed graphic or sign. Beware of contractors who show up in jeans and a vehicle with a hand-written sign or a simple sticker with a name and number. The paving contractor should also have a professional presence, including a landline phone number, a website, and an address in the United States.
Check Out Payment Policies
You should never pay cash for your paving work. If anything goes wrong, you have no recourse for getting your money back except to hire a lawyer. However, if you pay with a credit card, you can file a grievance with your card company and have the charge reversed. Make sure that you only work with companies that accept credit cards.
Also ask about the payment policies, including whether a deposit is required. Many companies ask for a deposit to get started on the work, but you should avoid companies that ask for a large deposit. You should then make the final payment only when the work is completely finished, including removing the rubble. Otherwise, the contractor could skip out without finishing the job and never return your phone calls.
Find Out What Materials Will Be Used
Some contractors will try to say that the materials they are using are less expensive because they got a good discount or because the manufacturer doesn’t charge as much because they don’t advertise as much. Sometimes, this will be true, but it is often a cover for using inferior quality materials.
Ask what materials will be used in your project, and then research those materials. Find out what the going price is and be sure the materials are of high quality. The higher the quality of the materials, the longer your paving project will last and the fewer repairs you will have to make. With higher quality materials, you will spend much less money in the long run.
Pay Attention to Communication
A good paving company will communicate professionally and effectively. The contractor should return your calls promptly and should answer all of your questions patiently and in a professional manner.
If the contractor takes too long to return your calls or is rude or discourteous when answering you, that should be a red flag. The contractor may not be a scammer, but poor communication is certainly a sign that you won’t get very good service or have a good relationship with that contractor.
Finding a reputable paving contractor is essential to the success of your project. Roadrunner Paving & Asphalt Maintenance is proud of our reputation as a top Phoenix paving company. We serve residential and commercial customers, and we perform paving, patching, repairs, crack filling, seal coating and more. We install pavement and repair it, ensuring that you have a strong surface for many years to come. Our skilled workmanship and high quality materials protect your investment. Call us today to get a quote for your project or to get references so you can talk to some of our past clients. We also encourage you to check out some of our many positive reviews online to know what you can expect from our work.
Roadrunner Paving & Asphalt Maintenance
1959 S Power Rd, Suite 103-419
Mesa, AZ 85206
Phone: (480) 892-7101
Fax: (480) 892-0772
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